PRIVACY POLICY
Privacy Policy
1. Who We Are
This website, fishqt.com, is operated by MC Prime UG (haftungsbeschränkt), Königsstraße 27, 70173 Stuttgart, Germany, registered with the Amtsgericht Stuttgart under HRB 803477, represented by managing director Navjot Kaur. We take the protection of your personal data seriously and process it only in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR).
If you have any questions about how we handle your data, you can reach us at info@fishqt.com or by phone at +49 179 3685097.
2. What Data We Collect
Depending on how you interact with fishqt.com, we may collect the following categories of personal data:
Account and order information, such as your name, delivery address, billing address, email address, and phone number.
Payment information, processed securely through our payment providers. We do not store full payment card details on our own servers.
Technical information, such as your IP address, browser type, device information, and browsing behavior on our website, typically collected through cookies and similar technologies.
Communication data, such as messages you send us through email, contact forms, or customer support channels.
3. Why We Process Your Data
We process your personal data for the following purposes:
To process and fulfill your orders, including shipping and customer communication.
To manage your account, if you choose to create one.
To respond to your inquiries and provide customer support.
To improve our website, products, and services.
To send you marketing communications, where you have given consent, and which you may withdraw at any time.
To comply with legal obligations, such as tax and accounting requirements.
4. Legal Basis for Processing
We process your data based on the performance of a contract with you, your consent where required, our legitimate interest in operating and improving our business, and compliance with legal obligations we are subject to.
5. Who We Share Your Data With
We share personal data with trusted third parties where necessary to operate our business, including shipping and logistics providers who deliver your orders, payment service providers who process your transactions, and IT service providers who support our website and systems. We do not sell your personal data to third parties.
6. International Transfers
Where personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements. Order information is generally retained for as long as required under applicable commercial and tax law.
8. Cookies
fishqt.com uses cookies and similar technologies to ensure the website functions properly, to analyze how visitors use our site, and, where you have consented, to personalize content and marketing. You can manage your cookie preferences through your browser settings or through the cookie settings available on our website.
9. Your Rights
Under applicable data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing activities, request that your data be transferred to another provider, and withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@fishqt.com. You also have the right to lodge a complaint with your local data protection authority.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
12. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us at info@fishqt.com.